This is the configuration for Widget with the TaskRouter Workspace and Workflow assigned. Once a Worker accepts the Task and the call is complete, you may engage with the contact further using the transitions given by the Enqueue Call Widget. They will be enqueued into a call queue which will be handled by the assigned TaskRouter Workflow. I think there are a couple of ways you can approach. Once the customer calls the phone number associated to the Studio Flow, they will be greeted and told that they are being put on hold while a representative is found to help them. I dont beleive there is a way to set a Timeout attribute on the enqueue verb. (1) Create a flow in Twilio studio (to manage some inputs, etc, as well as enqueue the caller) (2) Handle reservations by conferencing with the outbound (cell center) number. Where is the Twiml xml for my application stored 0. Twilio autopilot handoff action is not working with Twiml Bin. Increase audio volume for Twilio say command. ![]() For more information on working with Studio transitions, see this guide. Twilio - Twiml Enqueue timeout or redirect after fixed time. During the maintenance window, there could be intermittent call disconnects to a subset of Twilio France phone numbers and delays delivering SMS to and from France handsets. These events trigger transitions from this Widget to another Widget in your Flow. Our Voice and SMS carrier partner in France is conducting a planned maintenance from at 15:00 PDT until at 16:00 PDT. If not specified, the default hold music will play upon enqueue. Use this data source to generate the JSON for the Studio Flow enqueue call widget. Must be a positive integer < 2 weeks in seconds. For example, letâs say you have a customer service hotline. Dialing into a dequeues a waiting caller by connecting the call. is the line where callers are waiting. The number of seconds you want the task to remain in this TaskQueue. is used to line up the callers who have placed incoming phone call.If not specified, will be treated as 0 during evaluation. ![]() ![]() Tasks with a higher priority are assigned before older tasks with a lower priority. The priority of this task in the TaskQueue. JSON representing task attributes (max 1024 characters) Using the Twilio Conversations Integration
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